Gold-Card

Cardul de fidelitate GOLD Card – Cutia Magului este oferit de SC MAGENIX CRAFT SRL prin Cutia Magului în scopul de recompensare a clienților print-un cashback de 5% transformat în puncte Gold. În plus ești primul care primește notificări despre noutăți și reduceri!

Acumularea punctelor GOLD se face la fiecare achiziție în magazinul fizic Cutia Magului (str. Republicii 18, Șomcuta Mare) daca prezentați cardul de fidelitate pentru scanarea acestuia, sau în mod automat după fiecare comandă validă plătită și livrată pe magazinul online www.cutiamagului.ro

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Generează-ți singur un card digital făcând click pe butonul de mai jos:

ATENȚIE!

Asigură-te că introduci corect adresa ta de e-mail!

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sau solicită un card digital în magazinul Cutia Magului la casa de marcat.

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In magazinul fizic: Spune-ne că ai Gold card și noi il scanăm de pe telefonul tău pentru ca la finalul cumpărăturilor tale să primești punctele GOLD aferente valorii totale a cumpărăturilor.

In magazinul online: primești automat în 2-3 zile de la livrarea coletului cu produsele cumpărate. Astfel valoarea totală a a comenzii tale (fără costul de livrare și reducerile acordate) va fi transformată în puncte GOLD

Poți verifica în orice moment în secțiunea ”Beneficii” numărul punctelor tale acumulate si valoarea totală a acestora (în RON).

Poți folosi maxim 100 puncte GOLD la o achiziție nouă!

În magazinul fizic: Înainte de plata produselor spune-ne ca dorești să plătești cu puncte GOLD sau și cu puncte GOLD. Astfel poți transforma maxim 100 puncte GOLD în bani și să achiți în întregime produsele cumpărate daca acestea nu depășesc valoarea de 50 RON. Sau poți achita parțial cu maxim 100 puncte GOLD (50 RON) si diferența rămasa o achiți cu cardul sau cash.

În magazinul online: Trimite-ne un e-mail la adresa card@cutiamagului.ro si spune-ne că vrei un cupon de reducere înainte de plasarea și plata unei comenzi noi pe www.cutiamagului.ro. În e-mail te rog specifica:

numărul de puncte (maxim 100 puncte = 50 RON) pe care vrei sa îl transformi în reducere
adresa de e-mail pe care ai folosit-o la crearea contului de client sau numărul de telefon pe care l-ai folosit la crearea cardului de fidelitate.

Trimite-ne e-mailul cu minim 24 ore înainte de plasarea și plata comenzii și noi vom genera un cupon de reducere aferent numărului de puncte pe care dorești să îl folosești.

Cuponul îl găsești în coșul tău de cumpărături înainte de plata noii comenzi.

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este GOLD card – Cutia Magului?","tab_content":"

GOLD card – Cutia Magului este un card DIGITAL de fidelizare pe care îl primești prin e-mail sau sms și care pe lângă acumularea punctelor GOLD îți oferă posibilitatea primirii prin e-mail sau sms a noutăților și reducerilor din magazinul Cutia Magului (fizic și online)

"},{"tab_title":"2.\tDe ce să îmi fac GOLD card – Cutia Magului?","tab_content":"

Ne răsplătim clienții fideli prin acumularea punctelor GOLD care pot fi convertiți în bani reali: 1 punct GOLD = 0,5 RON. De asemenea poți primi notificări sms sau e-mail cu cele mai bune reduceri în magazin sau pe www.cutiamagului.ro

ATENTIE! Cu cardul GOLD poți folosi punctele tale ca extra reducere la comanda ta chiar dacă produsele tale cumpărate au fost la reducere!

"},{"tab_title":"3.\tCum adaug cardul meu GOLD card – Cutia Magului in contul magazinului online www.cutiamagului.ro?","tab_content":"

Facem noi aceasta pentru tine. Singura condiție este să folosești aceeași adresa de e-mail aferentă contului tău de client de pe cutiamagului.ro

"},{"tab_title":"4.\tPot verifica cate puncte GOLD am acumulat pe GOLD card – Cutia Magului?","tab_content":"

Da poți verifica în orice moment numărul punctelor tale și valoarea acestora in secțiunea ”Beneficii” a cardului tău digital.

"},{"tab_title":"5.\tPot verifica dacă mi s-au acordat puncte GOLD aferente cumpărăturilor mele?","tab_content":"

Da! Poți verifica atât acordarea cât și cheltuirea acestora în secțiunea ”Istoric” a cardului tău digital.

"},{"tab_title":"6.\tAm uitat să prezint cardul meu la cumpărăturile din magazinul fizic, mi se mai acordă puncte?","tab_content":"

Este important să prezinți de fiecare dată cardul tau GOLD card – Cutia Magului la magazinul fizic atunci când cumperi ceva. Dacă totuși ai omis acest lucru, vino cu bonul fiscal la noi in maxim 48 ore și vom identifica si remedia eroarea.

"},{"tab_title":"7.\tPot folosi punctele mele GOD în magazinul fizic dacă am acumulat puncte prin comenzi pe www.cutiamagului.ro sau invers? ","tab_content":"

Da! Indiferent că ai acumulat puncte GOLD în magazinul fizic sau cel online, punctele tale pot fi folosite atât în online cat și în magazinul fizic. De asemenea, acumularea punctelor tale se va face atât în comenzile online cat și la achiziții din magazinul fizic.

"},{"tab_title":"8.\tPot da cardul meu altei persoane pentru a acumula eu punctele în contul cardului meu?","tab_content":"

Nu! Cardul tău digital nu este transmisibil!

"},{"tab_title":"9.\tAm pierdut cardul meu sau nu mai găsesc e-mailul sau sms-ul în care am primit cardul. Ce fac?","tab_content":"

Cardul tău digital GOLD card – Cutia Magului îl poți recupera oricând dacă ne trimiți o solicitare pe adresa de e-mail: card@cutiamagului.ro sau vi în magazinul fizic si ne soliciți retrimiterea cardului.

"},{"tab_title":"10.\tPot salva Cardul meu GOLD card – Cutia Magului pe telefon?","tab_content":"

Da! Ai instrucțiunile în partea de jos din secțiunea ”Cardul meu”, subsecțiunea ”Informații card”. Cardul poate fi salvat atât pe Telefoanele Android cât si pe Telefoanele Iphone.

"},{"tab_title":"11.\tAș dori să notific o eroare sau omisie de acordare a punctelor aferentă cumpărăturilor mele. Cum fac asta?","tab_content":"

Daca acest lucru s-a întâmplat la o comandă online, te rog sa ne trimiți fără nici o reținere un e-mail la card@cutiamagului.ro și să ne semnalezi acest lucru.
Dacă acest lucru s-a întâmplat la cumpărăturile din magazinul fizic, te rog sa vi cu bonul fiscal aferent cumpărăturilor și vom remedia acest lucru. Te rugăm păstrează bonul fiscal din magazinul fizic cel puțin 6 ore! În magazinul nostru fizic se emit bonurile fiscale negreșit! Vă rugăm luați bonul fiscal de fiecare dată când faceți cumpărături la noi. Dacă ești la distanță de magazinul fizic ne poți suna la nr. de tel +40750408045 și împreună vom identifica și remedia eroarea.

"},{"tab_title":"12.\tCardul meu GOLD card – Cutia Magului poate sa expire?","tab_content":"

DA. Daca nu se înregistrează nici o comandă sau nici o tranzacție in magazinul fizic timp de 1 an, cardul tău devine inactiv.

"},{"tab_title":"13.\tLa crearea unui card DIGITAL – GOLD card – Cutia Magului voi furniza date cu caracter personal?","tab_content":"

Da! Pentru mai multe detalii despre prelucrarea datelor tale cu caracter personal, te rog citește secțiunea noastră Politica de confidențialitate și prelucrare date cu caracter personal.

"},{"tab_title":"14.\tPot cere anularea sau ștergerea cardului meu GOLD card – Cutia Magului?","tab_content":"

Desigur! Poți solicita oricând acest lucru printr-un e-mail la adresa card@cutiamagului.ro sau în magazinul fizic. Dacă ne trimiți această solicitare prin e-mail, te vom contacta telefonic pentru a verifica încă odată aceasta solicitare împreună cu tine. La ștergerea cardului se vor șterge implicit pe lângă datele tale aferente solicitării emiterii de card cât ți punctele acumulate și rămase în contul cardului.

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